The CAO funds all assessments of complaints, compliance investigations, and advisory work from its own operating budget. In the event of an unexpected volume of complaints, a large-scale mediation effort, or other ombudsman-related activity, the CAO may draw on its contingency fund. The contingency fund is $800,000.
For specific mediation activities organized or managed by CAO, parties may contribute funds to a separate account managed by CAO. Where parties are not in a position to contribute, CAO can draw on the contingency fund.
In FY2008, CAO had an operating budget of $2,721,367 and used $287,715 from the contingency fund.