About the CAO : Funding

Arne Hoel, The World Bank

Funding message

The CAO funds all assessments of complaints, compliance investigations, and advisory work from its own operating budget. In the event of an unexpected volume of complaints, a large-scale mediation effort, or other ombudsman-related activity, the CAO may draw on its contingency fund.  The contingency fund is $800,000.

For specific mediation activities organized or managed by CAO, parties may contribute funds to a separate account managed by CAO.  Where parties are not in a position to contribute, CAO can draw on the contingency fund.

In FY2008, CAO had an operating budget of $2,721,367 and used $287,715 from the contingency fund.