CAO Cases

Arne Hoel, The World Bank

Middle East & North Africa

Egypt / Alex Dev Ltd-02/Beni Suef

Date Filed
February 13, 2017
Labor issues, occupational health and safety, compliance with national legislation and IFC standards
Case Status
Open - Compliance


Project Overview 

IFC has an active project with Titan Group to support and expand its Egyptian cement operations which consist of two entities: Beni Suef Cement Company (BSCC) and Alexandria Portland Cement Company (APCC). The plants have a combined production capacity of 3.5 million tons per annum (mtpa) and are engaged in an investment program to add a second integrated cement production line of 1.5 mtpa in BSCC, and various debottlenecking investments in both plants.

As per IFC, its project with Titan Group for the expansion of their cement manufacturing in Egypt (#27022) was a EUR80 million equity investment in Titan’s investment holding company Alexandria Development Limited (ADL).

In February 2017, a complaint was lodged with CAO by seven former employees of BSCC, through the Egyptian Association for Collective Rights and the Egyptian Center for Civil and Legislative Reform, two local NGOs. The complaint raises a range of labor issues, including suspension without cause, forced early retirement, occupational health and safety, among others.


CAO Action

CAO found the complaint eligible for further assessment in March 2017. The CAO team conducted an assessment trip in July 2017. During CAO’s assessment, the Complainants expressed an interest in engaging in a dispute resolution process convened by CAO, while the Company decided against engaging in such a process. The Company did offer informational meetings with the relevant workers, which were convened by CAO in October 2017. Given that there was no agreement for dialogue and in keeping with CAO’s Operational Guidelines, the complaint will now be referred to CAO’s Compliance function. An assessment report is available in both English and Arabic.



The case has been referred to CAO compliance for appraisal of IFC's environmental and social performance.


Note: A CAO assessment does not entail a judgment on the merits of complaints. Rather, the aim is to listen to people's concerns, understand the different perspectives, and gauge whether it is possible to address the concerns in a collaborative process. 

Status as of June 05, 2017

Project information

Project Name & Number
Alex Dev Ltd 27022
Global Manufacturing & Services
Alexandria Development Limited (ADL)
Middle East & North Africa
Environmental Category
80 million euros

Case Tracker


  • Eligible: Completed
  • Assessment Period: In Process


  • Under Appraisal: In Process