CAO Cases

Arne Hoel, The World Bank

Middle East & North Africa

Egypt / Alex Dev Ltd-03/Beni Suef

A group of three former employees claiming to represent 300 other former workers
Date Filed
May 10, 2017
Labor issues, compliance with national law and IFC standards
Case Status
Open - Compliance


Project Overview
IFC has an active project with Titan Group to support and expand its Egyptian cement operations which consist of two entities: Beni Suef Cement Company (BSCC) and Alexandria Portland Cement Company (APCC). The plants have a combined production capacity of 3.5 million tons per annum (mtpa) and are engaged in an investment program to add a second integrated cement production line in BSCC, and various debottlenecking investments in both plants.


As per IFC disclosures, its project with Titan Group for the expansion of their cement manufacturing in Egypt (#30274, previously #27022) comprised a EUR80 million equity investment in Titan’s investment holding company, Alexandria Development Limited (ADL).


In May 2017, a complaint was lodged with CAO by three former employees of BSCC, claiming to represent more than 300 other former workers through the Egyptian Association for Collective Rights and the Egyptian Center for Civil and Legislative Reform. The complaint raises concerns regarding labor issues, notably involuntary early retirement. 


CAO Action
CAO found the complaint eligible for further assessment in July 2017 and an assessment trip was conducted that same month. During the assessment, there was a lack of consensus amongst the parties to engage in a CAO facilitated dispute resolution process. Hence, in accordance with CAO’s Operational Guidelines, the case has been referred to CAO’s Compliance function. 


The case has been referred to CAO’s Compliance function for appraisal. 


Note: A CAO assessment does not entail a judgment on the merits of complaints. Rather, the aim is to listen to people's concerns, understand the different perspectives, and gauge whether it is possible to address the concerns in a collaborative process.

Status as of October 13, 2017

Project information

Project Name & Number
Alex Dev Ltd 27022
Global Manufacturing & Services
Alexandria Development Limited (ADL)
Middle East & North Africa
Environmental Category
80 million euros

Case Tracker


  • Eligible: Completed
  • Assessment Period: Completed


  • Under Appraisal: In Process