CAO Cases

Arne Hoel, The World Bank

Sub-Saharan Africa

Kenya / Bridge International Academies-01/Kenya

Complainant
Teachers and parents of students
Date Filed
June 15, 2018
Concerns
Violation of national laws, health and safety, labor concerns, intimidation, discrimination
Case Status
Open - Ombudsman
 

Synopsis

Project Overview  

IFC has an active project with Bridge International Academies (the “Company”), Africa’s largest chain of low-cost schools. According to IFC, the Company currently operates 211 schools serving 57,000 students in Kenya and aims to provide quality education to children from families earning less than US$2 per person per day. The investment supports an increase in the number of schools in Kenya and expansion to 3 new countries.

 

Complaint 

In April 2018, CAO received a complaint from the East Africa Centre for Human Rights, a Kenyan NGO, filed on behalf of students, parents, and teachers regarding Bridge International Academies. The complaint raises concerns about the Company’s compliance with Kenyan national curriculum requirements and IFC’s Performance Standards in terms of health and safety, and labor conditions. The complaint also cited concerns about economic discrimination, lack of parental inclusion, and transparency. 

 

CAO Action

CAO found the complaint eligible in May 2018 and has begun an assessment of the complaint. 

 

Status

An assessment of the complaint is underway.

 

 

Note: A CAO assessment does not entail a judgment on the merits of complaints.  Rather, the aim is to listen to people's concerns, understand the different perspectives, and determine what options are available to address the complaint through CAO's Dispute Resolution and Compliance functions.

 

Status as of June 15, 2018

Project information

Institution
IFC
Project Name & Number
Bridge International Academies 32171
Department
Global Manufacturing & Services
Company
NewGlobe Schools Inc
Sector
Education Services
Region
Sub-Saharan Africa
Country
Kenya
Environmental Category
B
Commitment
USD 10 million equity investment

Case Tracker

Ombudsman

  • Eligible: Completed
  • Assessment Period: In Process

Compliance