CAO Cases

Arne Hoel, The World Bank

Europe & Central Asia

Ukraine / Galnaftogaz/Kiev

Complainant
Local residents
Date Filed
August 08, 2018
Concerns
Environmental risks; compliance with local laws and regulations; lack of public consultation; use of force and unlawful prosecution
Case Status
Open - Ombudsman
 

Synopsis

Project Overview 

As per IFC’s project disclosures, IFC has three active projects with Galnaftogaz (GNG), a Ukrainian chain of gas stations. All three projects aim at supporting Galnaftogaz in the construction/refurbishing and operation of gasoline filling stations under the OKKO brand in Ukraine. 

 

Complaint 

The complaint to CAO was filed by twenty community members with the support of Ecoaction, a local NGO. The Complainants, who allege to be residents of Revutskoho street in Kiev, raise concerns about environmental impacts and compliance with Ukrainian regulations related to a gas station being built in their neighborhood. Concerns about community consultation around the construction of the gas station and use of force against protesters are also cited.

 

CAO Action

CAO found the complaint eligible for further assessment in August 2018 and has begun an assessment of the complaint. 

 

Status

The assessment of the complaint is ongoing. 

 

Note: A CAO assessment does not entail a judgment on the merits of complaints.  Rather, the aim is to listen to people's concerns, understand the different perspectives, and determine what options are available to address the complaint through CAO's Dispute Resolution and Compliance functions.


Status as of October 9, 2018

Project information

Institution
IFC
Project Name & Number
GNG Central (30477); JV East (31723); GNG Syndicate (33721)
Department
Global Manufacturing & Services
Company
Galnaftogaz (GNG)
Sector
Petroleum and Coal Products
Region
Europe & Central Asia
Country
Ukraine
Environmental Category
B
Commitment
US$ 60 million A loan total

Case Tracker

Ombudsman

  • Eligible: Completed
  • Assessment Period: In Process

Compliance