CAO Cases

Arne Hoel, The World Bank

East Asia & the Pacific

Cambodia / Cambodia Airports-01/Phnom Penh

Households living near the Phnom Penh airport (names confidential)
Date Filed
June 07, 2013
Land acquisition, forced eviction, community consultation and due diligence
Case Status
Open - Ombudsman



Societe Concessionaire de l'Aeroport (SCA), a special purpose company, holds a 45-year concession from the Royal Government of Cambodia to operate the Phnom Penh International Airport as well as two other airports in the country. This is the first of two projects IFC has with SCA and includes upgrading the PPIA facilities (runway lengthening and widening, construction of a parallel taxiway, expansion of apron and warehouse facilities and modernization of the airport operating equipment). IFC’s investment consists of a loan of up to $10 million.


In June 2013, 59 households from Thmor Korl and Prey Chisak villages, with the support and assistance of a Cambodian NGO, lodged a complaint with CAO. The complaint raises concerns over threatened land acquisition and possible forced evictions in connection with the development of Phnom Penh International Airport.  Issues around community consultation and IFC due diligence were also raised in the complaint. The complainants requested that CAO keep their identities confidential.


CAO Action

CAO found the complaint eligible for further assessment in June 2013 and assessment trips were conducted in July and November 2013. Based on stakeholder discussions conducted as part of the CAO Assessment, the complainants, company and Government agreed to work with CAO's Dispute Resolution function to try to resolve the issues raised in the complaint using a collaborative approach. Since February 2014, CAO has convened several multi-stakeholder meetings, provided training, and facilitated information sharing. Several interim agreements have been reached on issues such as the conducting of baseline socio-economic surveys, the placement of informational sign boards in potentially affected communities, and information sharing and consultation with the affected communities. In June 2016, the Royal Government of Cambodia announced there will be no resettlement and alternative plans to build new airport at another location were being reviewed.



In January 2018, after consultations with complainant representatives and SCA, CAO is formally moving the Cambodia Airports-01/Phnom Penh case to the dispute resolution monitoring phase. The Government of Cambodia decided not to resettle households living along the airport fence, and SCA is renovating and enhancing the existing airport fence to meet safety and security requirements. CAO will continue to monitor the situation until the fence construction and renovations are completed. Documents related to this case can be found in the “Documents” link below. 


Status as of January 23, 2018

Project information

Project Name & Number
Cambodia Airports 21363
Societe Concessionaire de l'Aeroport
East Asia & the Pacific
Environmental Category
$10 million

Case Tracker


  • Eligible: Completed
  • Assessment Period: Completed
  • Facilitating Settlement: Completed
  • Monitoring/Close-out: In Process