CAO Cases

Arne Hoel, The World Bank

Middle East & North Africa

Morocco / Zalagh-01/Tiddas

Complainant
Community Members
Date Filed
March 21, 2016
Concerns
Pollution, community health and safety
Case Status
Open - Ombudsman
 

Synopsis

Project Overview 

 

According to IFC, Zalar Holding SA (previously Zalagh Holding SA) is a vertically-integrated industrial poultry producer in Morocco, present across the entire poultry meat value chain: grain trading/import, animal feed production, day-old-chick/poultry production, broiler production, poultry slaughtering, and meat processing.  The project is mainly financed via IFC’s equity investment of up to US$24 million, and local bank loans. 

 

In March 2016, CAO received a complaint filed on behalf of a coalition of community-based NGOs alleging that the installation of a poultry breeding facility in their village is causing air pollution and subsequent health issues for residents. The complaint is in relation to Atlas Couvoirs, a subsidiary of Zalar Holding Group.

 

 

CAO Action

 

CAO found the complaint eligible for assessment in April 2016, and conducted a field visit to discuss options for addressing the complaint with the relevant parties. During the assessment process, the complainants and the IFC client expressed their willingness to engage in a voluntary dispute resolution process facilitated by CAO. The assessment report is available at the below links in English and Arabic.

 

 

Status

A CAO Dispute Resolution process is currently underway.

 

 

Note: A CAO assessment does not entail a judgment on the merits of complaints. Rather, the aim is to listen to people's concerns, understand the different perspectives, and gauge whether it is possible to address the concerns in a collaborative process. 

 

Status as of December 16, 2016


Project information

Institution
IFC
Project Name & Number
Zalagh 32390
Department
Global Manufacturing & Services
Company
ZALAR HOLDING SA
Sector
Poultry Farming
Region
Middle East & North Africa
Country
Morocco
Environmental Category
B
Commitment
Equity US $24 million

Case Tracker

Ombudsman

  • Eligible: Completed
  • Assessment Period: Completed
  • Facilitating Settlement: In Process

Compliance