CAO Cases

Arne Hoel, The World Bank

Sub-Saharan Africa

Kenya / Bridge International Academies-03/Kenya

Complainant
Student's parent
Date Filed
February 16, 2020
Concerns
Health and safety, access to information and redress
Case Status
Open - Ombudsman
 

Synopsis

Project Overview  

IFC has an active project with Bridge International Academies (the “Company”), Africa’s largest chain of low-cost schools. According to IFC, at the time of its investment in 2014, the Company operated 211 schools serving over 57,000 students in Kenya and aims to provide quality education to children from families earning less than US$2 per person per day. The investment was intended to support an increase in the number of schools in Kenya and expansion to 3 new countries.

 

Complaint 

In February 2020, CAO received a complaint from a parent of a student enrolled at Bridge International Academy Kwa Njenga Msq (Bridge), in Kenya, with support from the East Africa Centre for Human Rights (EACHRights), a Kenyan NGO. The complaint concerns the alleged electrocution and injury of her son while at school.

 

CAO Action

CAO found the complaint eligible for further assessment in February 2020 and has begun an assessment of the complaint. 

 

Status

An assessment of the complaint is underway.

 

 

Note: A CAO assessment does not entail a judgment on the merits of complaints.  Rather, the aim is to listen to people's concerns, understand the different perspectives, and determine what options are available to address the complaint through CAO's Dispute Resolution and Compliance functions.

 

Status as of June 18, 2020

Project information

Institution
IFC
Project Name & Number
Bridge International Academies 32171
Department
Global Manufacturing & Services
Company
NewGlobe Schools Inc
Sector
Education Services
Region
Sub-Saharan Africa
Country
Kenya
Environmental Category
B
Commitment
USD 10 million equity investment

Case Tracker

Ombudsman

  • Eligible: Completed
  • Assessment Period: In Process

Compliance