CAO Cases

Arne Hoel, The World Bank

Latin America & the Caribbean

Argentina / Pan American Energy (PAE)-01/Comodoro Rivadavia

A former worker of one of PAE’s former contractors, on behalf of himself and other former workers.
Date Filed
September 22, 2020
Unfair dismissal, lack of compensation and inability to work.
Case Status
Open - Ombudsman


Project Overview

In 2015, IFC made an investment of USD 100 million for its account and mobilized up to USD 300 million in B Loan and Parallel Loans to partially fund PAE’s 2015/2016 capital expenditure program. The investment was made to further develop PAE’s oil and gas assets in the Cerro Dragón block in the Golfo San Jorge Basin, in the Lindero Atravesado block, and in the Neuquén Basin. The engagement encompassed activities related to drilling, secondary recovery, facility expansions, improvements, and parts of the 2015/2016 investment program to support increased oil and gas production (IFC Project #36146).


In 2019, IFC made an additional investment in PAE comprising of an A Loan of up to USD 100 million and a B Loan of USD 300 million to complete PAE’s ongoing multi-year refinery upgrade program of the Campana Refinery, specifically to continue increasing the production of refined products,  producing additional higher value and cleaner burning fuels, and reducing Refinery air emissions (IFC Project #42169).


The complaint was submitted to CAO on September 22, 2020, by a former worker of one of PAE’s former contractors, on behalf of himself and other former workers (the Complainants). The Complainaints raised concerns related to labor issues such as unfair dismissal, lack of compensation, and inability to work in the region. The concerns are raised in connection with PAE’s upstream activities in Cerro Dragón, Comodoro Rivadavia, in the Province of Chubut, Argentina.


CAO Action
CAO found the complaint eligible for further assessment in December 2020.


The assessment of the case is ongoing.


Note: A CAO assessment does not entail a judgment on the merits of complaints. Rather, the aim is to listen to the parties, understand the different perspectives, and determine what options are available to address the complaint through CAO's Dispute Resolution and Compliance functions.


Status as of March 26, 2021

Project information

Project Name & Number
Pan American Energy (PAE) 36146; 42169
Oil, Gas, Mining, & Chemicals
Pan American Energy (PAE)
Oil and Gas
Latin America & the Caribbean
Environmental Category
$400 million (#36146); $400 million (#42169)

Case Tracker


  • Eligible: Completed
  • Assessment Period: In Process