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India - Mahindra Farm Services
Issue |
Four complaints were filed between October 2006 and February 2007 regarding Mahindra Shubh Labh Services, Ltd., (MSSL) a developer and operator of Agricultural Service Centers in India’s major agro-climatic areas. Each of the complainants requested confidentiality. The Ombudsman closed mediation on the case and transferred it to CAO Compliance for appraisal on March 17, 2008.
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| Background |
The CAO Ombudsman conducted extensive negotiations between the company and the individual complainants, but was unable to help the resolve the issues. The impasse involved a difference of opinion in how the cases should be closed; MSSL requested the cases be settled through arbitration, while the complainants requested a mediated approach. Although MSSL initially agreed to meet with the complainants in the presence of CAO to discuss the issues directly, they subsequently withdrew the offer and requested a compliance appraisal. |
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IFC Interest |
IFC holds $2.2 million in equity in MSSL, a subsidiary of Mahindra & Mahindra Ltd., India’s largest farm equipment company. IFC approved the project on September 12, 2002, and invested on August 18, 2003.
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Current Status
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Currently, CAO Compliance is conducting an appraisal. A report is pending. |
Last updated: 03/20/2008
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