CAO Archive
This archive includes current as well as past documents published by the CAO. Under "Complaints Documents" is a complete list of CAO compliance audits, advisory projects, and accepted Ombudsman complaints along with all of their public documents.
Annual Reports of the CAO Office
Annual Report 2006/2007
English/pdf; Spanish/pdf
Annual Report 2005/2006
English/pdf; Spanish/pdf
Annual Report 2004/2005
English/pdf; Spanish/pdf
Annual Report 2003/04
English/pdf
Annual Report 2002/03
English/pdf
Annual Report 2001/02
English/pdf
Annual Report 2000/01
English/pdf
CAO Operational Guidelines
Operational Guidelines
English/pdf;Español/pdf; Português/pdf; Français/pdf;
Arabic/pdf; Chinese/pdf; Russian/pdf
Public Comment and CAO Responses
English/pdf
CAO Operational Guidelines (with 2006 Audit Procedure Changes)
English/pdf
External Review of CAO
A Retrospective Analysis of CAO Interventions, Trends, Outcomes and Effectiveness 2006
English/pdf
CAO Annual Report to CODE 2006
English/pdf
Beyond Compliance? An External Review Team Report on The Compliance Advisor Ombudsman Office of IFC and MIGA
English/pdf
Response by the Office of the Compliance Advisor Ombudsman to the External Review, July 2003
English/pdf
External Review Update
English/word
External Review Terms of Reference
English/word
External Review Team Members
English/word
Complaints Documents
Compliance
Bolivia - COMSUR
Review of the Capacity of COMSUR to Manage Environmental and Social Responsibility Issues
English/pdf
Review of the Capacity of COMSUR to Manage Environmental and Social Responsibility Issues
Spanish/pdf
Cover Letter for Capacity Review Report
English/pdf
Cover Letter for Capacity Review Report
Spanish/pdf
Democratic Republic of Congo- Dikulushi
CAO Audit of MIGA's Due Diligence of the Dikulushi
Copper-Silver Mining Project in The Democratic Republic
of the Congo
French/pdf
CAO Audit of MIGA's Due Diligence of the Dikulushi
Copper-Silver Mining Project in The Democratic Republic of the Congo
English/pdf
CAO Releases First Audit Under Wolfowitz and Outlines
New Process for Release of Future Audits
English/pdf
CAO Releases First Audit Under Wolfowitz and Outlines
New Process for Release of Future Audits
French/pdf
Georgia- BTC- Krtsanisi
Nothing at this time.
Uruguay- CMB & Orion
CAO Media Advisory Regarding the Audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
English/pdf
CAO Media Advisory Regarding the Audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
Spanish/pdf
CAO Audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
English/pdf
CAO Audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
Spanish/pdf
IFC's response to the CAO audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
English/ pdf
IFC's response to the CAO audit of IFC's and MIGA's Due Diligence for two Pulp Mills in Uruguay
Spanish/ pdf
MIGA Management Response: CAO Audit of IFC's and MIGA's Due Diligence for Two Pulp Mills in Uruguay
English/pdf
MIGA Management Response: CAO Audit of IFC's and MIGA's Due Diligence for Two Pulp Mills in Uruguay
Spanish/pdf
Advisor
IFC Safeguard Policy Review
Final Approach Paper
English/word
Safeguard Policy Review Revisited (2005)
English/pdf
Safeguard Policies Staff Survey Report
English/pdf
Review of IFC's Safeguard Policies
English/pdf
Extractive Industries Review
CAO Contribution to Extractive Industries Review
English/pdf
CAO Contribution to Extractive Industries Review
Spanish/pdf
Draft World Bank Management Response to CAO
English/pdf
MIGA Review
Insuring Responsible Investments?
English/pdf
Ombudsman
Bolivia - COMSUR
Assessment in Relation to a complaint filed against the IFC Investment in the COMSUR Don Mario Mine, Bolivia
English/pdf
Chile- Pangue
Pangue (2) Settlement Agreement Between CAO and UNIMACH- Translation From Spanish 2-9-2006
English/pdf
Original Pangue (2) Settlement Agreement Between CAO and UNIMACH 2-9-2006
Spanish/pdf
Pangue (2) Assessment Report May 2003
English/pdf
Pangue (2) Assessment Report May 2003
Spanish/pdf
Lessons Learned: Pangue Hydroelectric: Summary by IFC Environment & Social Development Department English/pdf
Georgia- BTC
Assessment Report for Complaint Regarding the Baku-Tbilisi-Ceyhan (BTC) Pipeline Project Tsemi, Georgia Feb. 2004
English/pdf
Assessment Report for Complaint Regarding the Baku-Tbilisi-Ceyhan (BTC) Pipeline Project Tsemi, Georgia Feb. 2004
Georgian/pdf
Assessment Regarding A Complaint Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Tsalka, Georgia Nov. 2004
English/pdf
Assessment Regarding A Complaint Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Tsalka, Georgia Nov. 2004
Georgian/pdf
Assessment Regarding Complaints Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Tba, Tsemi and Sadgeri, Georgia Oct. 2004
English/pdf
Assessment Regarding Complaints Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Tba, Tsemi and Sadgeri, Georgia Oct. 2004
Georgian/pdf
Assessment Regarding Seven Complaints Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Bashkovi, Dgvari, Rustavi, Sagrasheni, Tetriskaro and Tsikhisjvari, Georgia Sept. 2004
English/pdf
Assessment Regarding Seven Complaints Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Bashkovi, Dgvari, Rustavi, Sagrasheni, Tetriskaro and Tsikhisjvari, Georgia Sept. 2004
Georgian/pdf
Assessment Regarding a Complaint Filed Against IFC's Investment in the Baku Tbilisi-Ceyhan (BTC) Pipeline, Rustavi, Georgia July 2004
English/pdf
Assessment Regarding a Complaint Filed Against IFC's Investment in the Baku-Tbilisi-Ceyhan (BTC) Pipeline, Rustavi, Georgia July 2004
Georgian/pdf
Guatemala- Marlin
Glamis Response to the CAO Follow-Up Assessment Report
English/pdf
Consortium of Civil Society Organizations Response to the CAO Follow-up Assessment Report
English/pdf
Follow-Up Assessment Report on Complaint Regarding the Marlin Mining Project May 2006
English/pdf
Follow-Up Assessment Report on Complaint Regarding the Marlin Mining Project May 2006
Spanish/pdf
Madre Selva Response to CAO Assessment Report with Technical Review Annex
English/pdf
Madre Selva Response to CAO Assessment Report with Technical Review Annex
Spanish/pdf
IFC Response to CAO Assessment Report of Complaint Filed in Relation to the Marlin Mine
English/pdf
Assessment of a complaint submitted to CAO in relation to the Marlin Mining Project in Guatemala
English/pdf
Annexes--Assessment of a complaint submitted to CAO in relation to the Marlin Mining Project in Guatemala
English/pdf
Assessment of a complaint submitted to CAO in relation to the Marlin Mining Project in Guatemala
Spanish/pdf
Annexes--Assessment of a complaint submitted to CAOin relation to the Marlin Mining Project in Guatemala
Spanish/pdf
Complaint
Spanish/pdf
Complaint
English/pdf
India- Allain Duhangan
Communiqué to Stakeholders, Update February 2007
English/pdf
Communiqué to Stakeholders, Update February 2007
Hindi/pdf
Progress Report Regarding Allain Duhangan Complaint August 2006
English/pdf
Progress Report Regarding Allain Duhangan Complaint August 2006
Hindi/pdf
CAO Statement April 2005 - Allain Duhangan
English/pdf
Assessment Regarding A Complaint Filed Against IFC's Investment in the Allain Duhangan Hydro Project, Himachal Pradesh, India
English/pdf
Assessment Regarding A Complaint Filed Against IFC's Investment in the Allain Duhangan Hydro Project, Himachal Pradesh, India
Hindi/pdf
Jordan- Gateway
Nothing at this time.
Kazakhstan- Karachaganak I
Crude Accountability Response to Karachaganak Assessment Report August 2005
English/pdf
Crude Accountability Response to Karachaganak Assessment Report May 2005
English/pdf
IFC Response to Karachaganak Assessment Report June 2005
English/pdf
Assessment Report Regarding Karachaganak Complaint April 2005
English/pdf
Assessment report Regarding Karachaganak Complaint April 2005
Russian/pdf
Kazakhstan- Lukoil
Crude Accountability Response to Karachaganak Assessment Report August 2005
English/pdf
Crude Accountability Response to Karachaganak Assessment Report May 2005
English/pdf
IFC Response to Karachaganak Assessment Report June 2005
English/pdf
Assessment Report Regarding Karachaganak Complaint April 2005
English/pdf
Assessment report Regarding Karachaganak Complaint April 2005
Russian/pdf
Nigeria- Niger Delta
Assessment of Nigeria Delta Contractor Complaint
English/pdf
Peru- Antamina
Capacity Building Workshop Meeting Summary and Recommendations
English/pdf
Capacity Building Workshop Meeting Summary and Recommendations
Spanish/pdf
Final Assessment Report on Complaint Regarding the Antamina Mining Project in Huarmey, Peru 5-11-2006
English/pdf
Technical Annex for Final Assessment Report on Complaint Regarding the Antamina Mining Project in Huarmey, Peru 5-11-2006
English/pdf
Final Assessment Report on Complaint Regarding the Antamina Mining Project in Huarmey, Peru 5-11-2006
Spanish/pdf
Technical Annex for Final Assessment Report on Complaint Regarding the Antamina Mining Project in Huarmey, Peru 5-11-2006
Spanish/pdf
Peru- Yanacocha
Media Releases
MEDIA RELEASE:CAO Closes Complaint From FEROCAFENOP Regarding Minera Yanacocha
English/pdf
MEDIA RELEASE: CAO Closes Complaint From FEROCANFENOP Regarding Minera Yanacocha
Spanish/pdf
DVD
Divided Waters: Currents of Change
Spanish; English
To order, please e-mail: cao-compliance@ifc.org
CAO Exit Report
CAO Exit Report regarding two complaints filed with the CAO in relation to Minera Yanacocha
English/pdf
CAO Exit Report regarding two complaints filed with the CAO in relation to Minera Yanacocha
Spanish/pdf
Independent Commission Investigation of the Mercury Spill 2000
Independent Commission Report: Investigation of the June 2000 Mercury Spill
English/pdf
Independent Commission Report: Investigation of the June 2000 Mercury Spill
Spanish/pdf
Independent Evaluation of Mesa Effectiveness
Independent Evaluation Report of the Mesa de Dialogo y Consenso CAO - Cajamarca, Peru May 2005
English/pdf
Mesa Annual Water Monitoring Report
Presentation of Mesa Technical Team Annual Water Monitoring Report 2004-2005
English/pdf
Mesa Technical Team Annual Water Monitoring Report 2004-2005
English/pdf
Mesa Technical Team Annual Water Monitoring Report 2004-2005
Spanish/pdf
Minutes of the Mesa Meetings
2003
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of August 2003
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of August 2003
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of February 2003
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of February 2003
Spanish/pdf
2002
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of September & October 2002
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of September & October 2002
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of July & August 2002
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of July & August 2002
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of April 2002
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of April 2002
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of February & March 2002
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of February & March 2002
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of January 2002
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of January 2002
Spanish/pdf
2001
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of November 2001
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of November 2001
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of October 2001
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of October 2001
Spanish/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of September 2001
English/pdf
Mesa de Dialogo y Consenso CAO- Cajamarca, Meetings of September 2001
Spanish/pdf
Report of the CAO Expert Mission to Cajamarca, August 1, 2001
English/pdf
Independent Water Study 2003
English
Summary Handout
English/pdf
Water Study: Title Page
English/pdf
Water Study : List of Figures
English/pdf
Water Study : List of Tables
English/pdf
Water Study : Table of Contents
English/pdf
Water Study : Chapter 1
English/pdf
Water Study : Chapter 2
English/pdf
Water Study : Chapter 3
English/pdf
Water Study : Chapter 4
English/pdf
Water Study : Chapter 5, Part A
English/pdf
Water Study : Chapter 5, Part B
English/pdf
Water Study : Annex A
English/pdf
Water Study : Annex B
English/pdf
Water Study : Annex C
English/pdf
Water Study : Annex D part 1
English/pdf
Water Study : Annex D part 2
English/pdf
Water Study : Annex E
English/pdf
Water Study : Annex F
English/pdf
Water Study : Annex G
English/pdf
Water Study : References
English/pdf
Spanish
Summary Handout
Spanish/pdf
Water Study: Title Page
Spanish/pdf
Water Study : List of Figures
Spanish/pdf
Water Study : List of Tables
Spanish/pdf
Water Study : Table of Contents
Spanish/not available
Water Study : Chapter 1
Spanish/pdf
Water Study : Chapter 2
Spanish/pdf
Water Study : Chapter 3
Spanish/pdf
Water Study : Chapter 4
Spanish/pdf
Water Study : Chapter 5, Part A
Spanish/pdf
Water Study : Chapter 5, Part B
Spanish/pdf
Water Study : Annex A
Spanish/pdf
Water Study : Annex B
Spanish/pdf
Water Study : Annex C
Spanish/pdf
Water Study : Annex D part 1
Spanish/pdf
Water Study : Annex D part 2
Spanish/pdf
Water Study : Annex E
Spanish/pdf
Water Study : Annex F
Spanish/pdf
Water Study : Annex G
Spanish/pdf
Water Study : References
Spanish/not available
Peru- Yanacocha Canal Users
Notes from the Information Sharing Meeting of
Canal Users and Representatives of Minera Yanacocha
English/pdf
Attachment B: Minera Yanacocha Water Quantity Studies (Through July 2006)
English/pdf
Notes from the Information Sharing Meeting of
Canal Users and Representatives of Minera Yanacocha
Spanish/pdf
Tanzania- Bulyanhulu
Assessment of Tanzania Bulyanhulu Gold Mine
English/pdf
Assessment of Tanzania Bulyanhulu Gold Mine
Swahili/pdf
Uruguay- CMB & Orion
CAO Urges Parties to Review Cumulative Impact Study on Uruguayan Pulp Mills
English/pdf
CAO Urges Parties to Review Cumulative Impact Study on Uruguayan Pulp Mills
Spanish/pdf
November 23, 2005 Media Advisory for CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
English/pdf
November 23, 2005 Media Advisory for CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
Spanish/ pdf
November 16, 2005 Media Advisory for CAO Preliminary Assessment Report for the ComplaintRegarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
Spanish/pdf
November 16, 2005 Media Advisory for CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
English/pdf
November 11, 2005 Media Advisory for CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
Spanish/pdf
November 11, 2005 Media Advisory for CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
English/pdf
CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects, Uruguay
Spanish/pdf
CAO Preliminary Assessment Report for the Complaint Regarding IFC’s Proposed Investment in Celulosas de M’Bopicuá and Orion Projects,Uruguay
English/pdf
Complaint
English/ pdf
Uganda- Bujagali
Bujagali Haplochromine Habitat Study
English/pdf
Assessment Report of Uganda BujagaliHydropower#1
English/pdf
Assessment Report of Uganda Bujagali Hydropower #2
English/pdf
Zambia - KCM
Assessment in Relation to a Complaint Filed Againstthe IFC Investment in KCM, Zambia
English/pdf
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Last updated: 12/17/2007
