The CAO conducts outreach and training with civil society organizations, mediators, and other groups to raise awareness about access to recourse, CAO's role, and how we work with project-affected communities.
CAO Workshop for Latin America and Caribbean Mediators, April 2013
As part of CAO’s ongoing commitment to respond effectively to complaints by utilizing the expertise of local mediators in its Dispute Resolution processes, the CAO hosted a gathering of Latin American and Caribbean mediators outside of Lima, Peru in April. The event was aimed at helping CAO build its capacity and strengthen its network of local mediators in the region, as well as understand more deeply the work that was already being done by mediators. Thirteen mediators from 10 different Latin American and Caribbean countries attended, as well as three members of the CAO team from Washington and Argentina. The caliber of mediators and strength of their experiences provided a rich and interesting discussion about the practices of ADR in Latin America and enabled the CAO to gain insight into how it can continue to grow the effectiveness of its Dispute Resolution work. CAO will host similar programs in Africa in June 2013.