Newsroom: Meet With Us

Arne Hoel, The World Bank

CAO conducts outreach and training with civil society organizations, mediators, and other groups to raise awareness about access to recourse, CAO's role, and how we work with project-affected communities.

Kenya: CAO Convenes Video Conference with Civil Society Organizations as Part of Africa Outreach Initiative

October 23, 2018 - CAO held a video conference with civil society organizations in Nairobi, Kenya on October 4, 2018 as part of its outreach efforts in the Africa region. The video conference included over 30 civil society representatives, and was organized in collaboration with the Kenyan National Commission on Human Rights and Hakijamii, with participation from IFC’s Country Manager and logistics support from the IFC office in Nairobi.  

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CAO Participates in 2018 World Bank Group Annual Meetings in Bali

October 15, 2018 - CAO attended the World Bank Group Annual Meetings in Bali, October 8-14, 2018. During the Meetings, CAO hosted an outreach event on October 8 for Indonesian civil society organizations, and participated in the CSO orientation on October 9 to kick off the Civil Society Policy Forum. CAO also co-hosted an event with the World Bank Inspection Panel, “Accountability 2030 in the Asia Region: Lessons Learned from CAO and Inspection Panel Cases and the Way Forward’ on Thursday, October 11.

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South Africa: CAO Participants in International Association for Impact Assessment (IAIA) Annual Conference in Durban

May 21, 2018 - CAO participated in the 38th Conference of the International Association for Impact Assessment (IAIA) held in Durban, South Africa, May 16-19, 2018. CAO partnered with other IFI iindependent accountability mechanisms to host a plenary session on the role of the mechanisms in international finance, participated in two technical sessions related to mediation and assessments, and organized an outreach event for South African civil society organizations.  

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Financing Development through Financial Intermediaries: Exploring Best Practices in Transparency

May 18, 2018 - CAO hosted a policy dialogue during the recent Spring Meetings to discuss best practices in transparency related to financial intermediary investments. A high-level panel of representatives from IFC, the banking sector, and civil society, as well as over 100 attendees, discussed the challenges and opportunities for financial sector transparency.

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Nigeria: CAO conducts outreach to civil society organizations

May 17, 2018 - CAO hosted a civil society outreach meeting in Nigeria which took place on May 17, 2018 at the IFC and World Bank offices in Lagos and Abuja, respectively. The meeting included over 30 CSO representatives who received a briefing from IFC staff on the investment portfolio in Nigeria and E&S standards, and a briefing from CAO regarding its accountability  role. CAO co-organized the event with the African Network for Environment and Economic Justice (ANEEJ) and Global Rights. Learn more about this event.

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CAO Convenes Civil Society Dialogue in Senegal

April 3, 2018 - CAO organized an outreach meeting via videoconference with Senegalese civil society organizations (CSOs) in Dakar on March 13, 2018. The meeting was part of CAO’s broader outreach effort in the Africa region, and followed similar dialogues in Ghana and South Africa. The event was co-organized with two leading Senegalese CSOs, Lumière Synergie pour le Développement (LSD) and Enda Lead Afrique Francophone, and had logistics support from the IFC office in Dakar.

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CAO Participates in Learning Session with Dutch Public and Commercial Banks

March 14, 2018 – CAO participated in a learning session with Dutch public and commercial banks in Amsterdam March 12-13, 2018, on due diligence, effective remedy, and multi-stakeholder initiatives. As one of the session’s guest speakers, CAO Vice President, Osvaldo L. Gratacós, facilitated a discussion on the management of environmental and social risks and Environmental and Social Management Systems (ESMS), sharing lessons from CAO’s work. CAO also met with European CSOs while in Amsterdam.

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CAO Participates in Session Chaired by the International Council on Mining and Metals as Part of International Mineral Exploration Convention

February 28, 2018 - CAO participated in a session chaired by the International Council on Mining and Metals, as part of the PDAC 2018 mineral exploration convention, in Toronto, Ontario on March 6, 2018. As part of the session, “Ensuring effective access to remedy to address community concerns and resources”, CAO discussed accountability, access to remedy, and the use of dispute resolution and collaborative methods in determining appropriate remedy and conflict prevention.

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CAO Presents Dispute Resolution Work to American Bar Association

February 13, 2018 – CAO presented its dispute resolution work to the Mid-Atlantic Chapter of the American Bar Association (ABA) in Washington, D.C. on February 22, 2018.

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CAO in Cape Town for African Mining Indaba and Alternative Mining Indaba Events

February 12, 2018 - CAO was in Cape Town, February 5-7, 2018, for meetings associated with the African Mining Indaba and Alternative Mining Indaba. CAO facilitated a stakeholder dialogue co-hosted by the International Council on Mining and Metals (ICMM), Natural Resources Governance Institute (NRGI), IFC and World Bank on February 5th, and on February 6th co-hosted a civil society outreach meeting with the African Coalition for Corporate Accountability (ACCA) at the Alternative Mining Indaba.

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CAO Holds Video Conference with Ghanaian Civil Society Organizations

December 21, 2017 - CAO held a video conference with civil society organizations (CSOs) in Ghana on December 14, 2017 as part of its outreach efforts in the Africa region. Civil society representatives from a variety of organizations and sectors participated. The video conference was organized in collaboration with the West African Civil Society Institute (WACSI) and SEND Ghana, and had logistics support from the IFC office in Accra. Several of the participants based in the interior of the country connected via their laptops and smart phones.

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CAO Participates in Chinese Government Risk Management Workshop

November 30, 2017 - CAO Vice President, Osvaldo Gratacós, participated in a workshop in Beijing November 21-22 convened by the China Banking Association on good practices related to environmental and social risk management around large infrastructure projects. The workshop brought together officials from the China Banking Regulatory Commission and other Chinese financial institutions, heads of Independent Accountability Mechanisms (IAMs), and representatives from advocacy CSOs. Osvaldo also met with the President of the Asian Infrastructure Investment Bank while in Beijing.

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CAO Participates in 2017 'UN Forum on Business and Human Rights'

November 27, 2017 - CAO participated in the 2017 United Nations Forum on Business and Human Rights held in Geneva, Switzerland November 27 - 29. During the forum, CAO hosted a policy dialogue session on the role of effective mediation in achieving sustainable development, co-hosted a joint IAM-CSO panel on access to remedy in international development projects, and made a ‘snapshot’ presentation on CAO’s Grievance Mechanism Toolkit.

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CAO Holds Session During Annual Meetings on the Challenges of Mediation

October 19, 2017 - CAO organized a policy session on the use of mediation in addressing local community–company disputes during the October 2017 World Bank Group Annual Meetings. The session, “The Role of Effective Mediation in Achieving Sustainable Development,” was held at the Civil Society Policy Forum. It began with the screening of a short film which vividly portrays how a CAO dispute resolution process in Nicaragua helped 2,000 former sugar cane workers and their families address an epidemic of chronic kidney disease in their community. The film was followed by a discussion on the opportunities and challenges for promoting successful dispute resolution at the local level.

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Albania: CAO Facilitates Client-Community Dialogue in partnership with IFC

January 10, 2017 - In Albania, CAO facilitated a dialogue workshop between the private sector and civil society about how conflicts around development projects may be mitigated or dealt with constructively. The workshop, organized in partnership with IFC, attracted participants from Albanian NGOs, local communities, mediation professionals, and national and international companies, including IFC clients.

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Colombia: Civil Society Outreach Workshop

December 5, 2016 - In early December, CAO joined more than 50 civil society representatives from across Colombia for a one-day workshop in Bogotá. The workshop, which was co-hosted by CAO, the World Bank Inspection Panel and IDB’s Independent Consultation and Investigation Mechanism (MICI), was organized together with regional CSOs, Asociación Ambiente y Sociedad and Grupo Regional sobre Financiamiento y Infraestructura (GREFI).

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CAO Meets with Civil Society Organizations from Across Mexico

June 8, 2016 - More than 80 representatives of Mexican civil society organizations (CSOs) from 17 Mexican states met for the first time with CAO and four other independent accountability mechanisms (IAMs) on June 8 in Mexico City. CAO Vice President Osvaldo Gratacos, along with the heads of the World Bank’s Inspection Panel, the Complaints Mechanism of the European Investment Bank, MICI of the Inter-American Development Bank and OPIC’s Office of Accountability discussed their roles as compliance and/or dispute resolution mechanisms for project-impacted communities around the world. “It was a unique opportunity,” said Gratacos, “for CAO to meet with CSOs from across Mexico to explain our role as a recourse mechanism and understand the issues that they are facing.” The daylong workshop allowed the IAMs to meet with the various CSOs in small breakout groups to discuss how the IAMs could be utilized. Civil society organizations Fundar, CCC and Grupo Regional Sobre Financiamiento e Infraestructura were instrumental in planning and implementing the workshop.