Case updates03 Mar 2023Monthly Case Updates Monthly Case Updates
News02 Mar 2023CAO Releases Statement on IFC/MIGA Consultation Draft Approach to Remedial Action CAO Releases Statement on IFC/MIGA Consultation Draft Approach to Remedial Action
News07 Feb 2023Strengthening Capacity for Dispute Resolution Across Francophone Africa Strengthening Capacity for Dispute Resolution Across Francophone Africa
Egypt: Benban Solar-06Egypt, Arab Republic of23 Sep 2022Assessment
The dispute resolution process is ongoing. Status as of March 17, 2023.OpenEgypt: Benban Solar-06
Egypt: Benban Solar-05Egypt, Arab Republic of19 Jul 2022Assessment
The dispute resolution process is ongoing. Status as of March 17, 2023.OpenEgypt: Benban Solar-05
Togo: Togo LCT-01/LoméTogo09 Mar 2015Compliance Monitoring
Third monitoring report published on August 11, 2021. Case remains under compliance monitoring. Status as of March 15, 2023.OpenTogo: Togo LCT-01/Lomé
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
Cases handled since CAO's inception
Years of Operation
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.