Our Mandate
The Compliance Advisor Ombudsman (CAO) is the independent recourse mechanism for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA). The CAO responds to complaints from project-affected communities with the goal of enhancing social and environmental outcomes on the ground. Learn More
Case Update
Indonesia - Wilmar
June 19, 2009 - Upon receiving comments from IFC, CAO has finalized the Wilmar audit report and submitted it to IFC senior management for an official response. The final audit report, and any response from IFC, will then be forwarded to the Office of the President of the World Bank Group. Learn more about the case
Philippines - Ambuklao-Binga
After 6 decades of conflict in Ambuklao and Binga, a breakthrough was achieved that starts to “heal the wounds of the past” with the historic signing of a memorandum of agreement (MoA) between community leaders, government representatives and SN Aboitiz Power (SNAP) – an IFC client.
Learn more about the case
Ecuador - Interagua
May 14, 2009 - CAO Ombudsman facilitated an agreement with the parties on outstanding water issues during a field trip in May. Relevant documents are available in
English and Spanish. Learn more about the case
What's New
CAO Host Annual Meeting of Independent Accountability Mechanisms
June 24-25, 2009 - CAO is hosting the 6th Annual Meeting of the independent accountability mechanisms, which brings together more than 30 representatives from 8 international financial institutions. Learn more
Senegal Civil Society Outreach Workshop
June 2-3, 2009 - CAO participated in a civil society outreach workshop in Dakar, Senegal organized by the African Development Bank's Compliance Review and Mediation Unit. Over 40 civil society organizations took part from Senegal, Gambia, Mali, Mauritania, Guinea Bissau, and Cape Verde.Learn more
Members of the World Bank Group