This is the story of how a dispute-resolution process convened by CAO resulted in a company and community working together to solve their issues. It is also the story of what seemed at first to be a...

Advisory Series Lessons from CAO Cases

Improving IFC's and MIGA's Local Development Impact Reporting at the Project Level

Our 2015 Annual Report features a full update on CAO's activities over the 2015 fiscal year, including reflections on trends from 15 years of CAO cases. During the 2015 fiscal year, CAO continued to...

As part of IFC’s ‘In Their Own Words’ podcast series, CAO Dispute Resolution lead Gina Barbieri discusses engaging with communities and the different ways of helping people with Mimi Keita of IFC’s...

The publication documents CAO's dispute resolution work in Uganda to address two complaints from local communities evicted for commercial forestry plantations. Following agreements with the company...