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02 May 2022 Case updates

Monthly Case Updates

April 2022 Case List

Our monthly update on the status of CAO cases in assessment, dispute resolution, and compliance is available via this link

 

March 2022 Case List

Our monthly update...

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08 Apr 2022 Press release

CAO Investigation of IFC Investments in Rizal Commercial Banking Corporation (RCBC) in the Philippines Approved

Washington, April 8, 2022 — The IFC Board of Executive Directors approved IFC's Management Action Plan in response to an investigation of IFC's investments in Rizal Commercial Banking Corporation...

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23 Mar 2022 Case updates

Dispute Resolution Monitoring Updates

This page highlights cases in the CAO Dispute Resolution (DR) Monitoring sub-phase of our DR case-handling process, based on the case disclosure practice highlighted in the CAO Policy

 

There...

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07 Mar 2022 News

Suspension of CAO Casework in Ukraine

Washington, D.C., March 7, 2022

CAO is shocked and saddened by the situation in Ukraine and concerned for the safety and well-being of our colleagues, complainants, IFC and MIGA clients, and other...

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25 Jan 2022 Impact & data

CAO in Numbers

As we begin a new chapter at the Compliance Advisor Ombudsman (CAO)—marked by the new policy governing our work—we have conducted an in-depth review of our cases since our inception in the year 2000.

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CAO in Numbers
CAO in Numbers Impact & data
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27 Dec 2021 News

Assessment of Sugar Refining Project in Yemen Completed

In November, CAO completed the assessment of a complaint from Yemen regarding IFC’s investment in Hayel Saaed Anam (HSA) Group’s food processing operations and the case has been referred to CAO’s...

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