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  • Dispute Resolution (DR)

    Nicaragua: Ingenio Montelimar-01/Montelimar Environs

    Nicaragua
    01 Oct 2015
    Closed - DR

    Case closed after dispute resolution process. Conclusion report available. Status as of May 10, 2023.

    Closed
    Nicaragua: Ingenio Montelimar-01/Montelimar Environs
  • Dispute Resolution (DR)

    Pakistan: Karot Hydro-07/Jhelum River

    Pakistan
    13 Aug 2022
    Mediation

    CAO's dispute resolution process is ongoing. Status as of May 05, 2023.

    Open
    Pakistan: Karot Hydro-07/Jhelum River
Our Mandate

We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects. 

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Our Mandate
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How We Work

Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.

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How We Work
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Dispute Resolution

We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.

Compliance

We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.

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Advisory

We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.

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