Explore CAO’s 2025 Annual Report
CAO’s 2025 Annual Report marks 25 years of impact, showcasing key achievements in advancing accountability and access to remedy for project-affected communities.
Paths to Trust: Inside Guinea’s Evolving Dialogue Between Communities and Mining Industry
Make Your Voice Heard
The Office of the Compliance Advisor Ombudsman gives a voice to people who believe they are negatively impacted by IFC and MIGA projects.
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Feature story
12 Feb 2026 CAOPaths to Trust: Inside Guinea’s Evolving Dialogue Between Communities and Mining Industry Paths to Trust: Inside Guinea’s Evolving Dialogue Between Communities and Mining Industry -
News
03 Feb 2026 CAOTurning Shared Experience into Stronger Practice at CAO Mediators’ Summit Turning Shared Experience into Stronger Practice at CAO Mediators’ Summit -
News
30 Jan 2026Targeted Review of the IFC/MIGA Independent Accountability Mechanism (CAO) Policy Targeted Review of the IFC/MIGA Independent Accountability Mechanism (CAO) Policy
We work to address complaints from people affected by IFC and MIGA projects fairly, objectively, and constructively while enhancing the environmental and social outcomes of IFC and MIGA projects.
Our three complementary roles work cohesively to facilitate the resolution of complaints, enhance project outcomes, foster accountability and catalyze learning.
We help resolve complaints through a neutral, collaborative, problem-solving approach that contributes to improved outcomes.
We review IFC and MIGA's compliance with environmental and social policies, assess related harm, and recommend remedial actions.
We provide advice to improve performance on environmental and social sustainability to reduce the risk of harm to people and the environment.
Dispute Resolution
General