Staff & Partners
Our diverse team includes professionals from the public and private sectors, with expertise in dispute resolution, mediation, compliance, environmental and social accountability, human rights, corporate social responsibility, strategic communications, data science, administration, and more.
Independent Accountability Network
CAO partners with organizations around the world working in the fields of recourse and accountability, including the independent accountability mechanisms (IAMs) of other international financial institutions.
Former CAO Leadership
Osvaldo L. Gratacos
CAO Vice President, 2014-2020
Osvaldo L. Gratacós was appointed as Vice President, Office of the Compliance Advisor Ombudsman (CAO) for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) by World Bank Group President, Jim Kim, in July 2014. Mr. Gratacós was appointed to the post following an independent selection process led by civil society, industry and academia. Mr. Gratacós served as CAO Vice President for six years until December 2020.
Prior to joining the World Bank Group, Mr. Gratacós was nominated by President Barack Obama and confirmed by the U.S. Senate in 2010 as the Inspector General for the Export-Import Bank of the United States (Ex-Im Bank). Ex-Im Bank is the official export credit agency of the United States. In that capacity, Mr. Gratacós was responsible for improving the efficiency and effectiveness of Ex-Im Bank’s programs and operations as well as preventing and detecting fraud in Ex-Im Bank’s $100+ billion portfolio involving over 150 countries. As the Inspector General, Mr. Gratacós was responsible for inspections of transactions, audits, compliance reviews and fraud investigations relating to Ex-Im Bank’s export credit programs ranging from adequacy of portfolio risk management, financial statements, and cash reserve practices to improving internal controls which have led to over a $1 billion in financial impact on Ex-Im Bank’s operations and have resulted in over $300 million of court ordered restitutions, forfeitures and civil settlements including over 60 criminal indictments between 2010-2014. As part of his duties, Mr. Gratacós frequently testified before the U.S. Congress. Before becoming the Inspector General, Mr. Gratacós served as the Deputy Inspector General and Legal Counsel for the Ex-Im Bank’s Office of Inspector General.
Prior to joining Ex-Im Bank, Mr. Gratacós was a commercial counsel at Motorola, Inc. providing legal support to the U.S. Federal Government Markets Division and the Government and Public Sector in the Latin America & Caribbean Region. Before joining Motorola, Inc., Mr. Gratacós was an attorney advisor and then the Legal Counsel (Acting) to the Inspector General for the U.S. Agency for International Development, Office of Inspector General (USAID/OIG). USAID is the official humanitarian and development arm of the United States. In these positions, he was responsible for providing legal services to the Inspector General regarding OIG’s worldwide operations including its oversight, audits and investigative responsibilities over reconstruction and humanitarian work in Iraq, Afghanistan, Africa and Latin America as well as providing legal advice to the OIG related to the IG Act of 1978, the Foreign Assistance Act of 1961, civil and criminal fraud, employment and government procurement matters.
In 2010, Mr. Gratacós was named one of the Top 100 Influential Hispanics by HispanicBusiness magazine. Mr. Gratacós was an Adjunct Faculty Member at the University of Virginia’s Northern Virginia Center, School of Continuing & Professional Studies (2004-2008) where he taught international purchasing and business transactions. He holds a Bachelor’s degree from the Inter-American University, a Professional Master of Business Administration from the University of Massachusetts (Amherst), a Juris Doctor from the University of Florida, and a Master in International Policy & Practice from The Elliott School of International Affairs, The George Washington University. Mr. Gratacós is a Certified Fraud Examiner (CFE), a Certified Anti-Money Laundering Specialist (CAMS) and has been admitted to practice law in the District of Columbia, the State of Florida, the U.S. Supreme Court, and the U.S. Circuit Courts of Appeals for the Federal Circuit and District of Columbia Circuit.
Dame Meg Taylor
CAO Vice President, 1999-2014
Dame Meg Taylor
CAO Vice President, 1999-2014
Dame Meg Taylor served as CAO Vice President from 1999 to 2014. She is a national of Papua New Guinea, received her LL. B from Melbourne University, Australia and her LL.M from Harvard University, USA. She practiced law in Papua New Guinea and served as a member of the Law Reform Commission. Meg was Ambassador of Papua New Guinea to the United States, Mexico and Canada in Washington, DC from 1989-94. She is co-founder of Conservation Melanesia and has served on the boards of international conservation and research organizations. In addition, she has served as a board member of a number of companies in Papua New Guinea in the natural resources, financial, and agricultural sectors, and on the boards of companies listed on the Australian Securities Exchange. Meg was appointed to the position of Vice President, Compliance Advisor Ombudsman - the first of its kind - by President James D. Wolfensohn in 1999 following an independent selection process by civil society, industry and academia. She led the work of CAO until July 2014, when she retired from her post.
Janine Ferretti
CAO Director General, 2021-2026
Janine Ferretti, a Canadian, German, and U.S. national, is an environmental and social expert with experience in policymaking and the design and implementation of development operations across both the public and private sectors. In 2020, she was appointed by the World Bank Group President to lead the Office of the Compliance Advisor Ombudsman (CAO) for IFC and MIGA, following an independent selection process. She began her five-year term in January 2021 as CAO Vice President and became Director-General in July 2021 with the adoption of the new IFC/MIGA Independent Accountability Mechanism Policy (the new CAO Policy), until July, 2026.
Previously, she was a Professor of the Practice of Global Development Policy at Boston University’s Pardee School, where she taught on environment, climate, and development issues. She also served as the first Chief of Environmental and Social Safeguards (ESG) at the Inter-American Development Bank, where she established and led the ESG Unit and helped develop the Bank’s Environmental and Social Policy Framework. Prior to that, she was the Executive Director of the Commission for Environmental Cooperation, an international organization established by Canada, Mexico, and the United States.