IFC Board Decision on CAO Cases Relating to Financial Consumer Protection in Microfinance
The IFC Board of Executive Directors has directed CAO to suspend processing of the ongoing CAO cases relating to Financial Consumer Protection in microfinance. Pending discussion on the policy issues...
Read MoreIFC Board Statement on the Resignation of CAO Director General Janine Ferretti
The Board of Executive Directors has accepted the resignation of Janine Ferretti as Director General of the Compliance Advisor Ombudsman (CAO).
The Board recognizes Ms. Ferretti’s service and her...
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Press release
Announcement of Resignation of CAO Director General, Janine Ferretti
Yesterday, the IFC Board of Executive Directors issued a statement regarding approval of IFC’s Management Report in response to an investigation by the Office of the Compliance Advisor Ombudsman (CAO)...
Read MoreStatement from IFC Board on the CAO Investigation Report on Cambodia Microfinance
WASHINGTON, June 24, 2026—The Board of Directors of the International Finance Corporation (IFC) today released the following statement: “In response to the investigation by the Compliance Advisor...
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Press release
World Bank Group Boards Integrate Independent Accountability Mechanisms
The Boards of the World Bank Group—the IBRD, IDA, IFC, and MIGA—yesterday approved the integration of the Group’s three independent accountability mechanisms—the World Bank Accountability Mechanism...
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News
CAO Joins Regional Session in Zagreb to Strengthen Awareness of Independent Accountability Mechanisms
On June 8, 2026, CAO joined a regional Independent Accountability Mechanisms (IAMs) information session co-organized by the Complaints Mechanism (CM) of the the European Investment Bank (EIB), the...
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News