The Benban Solar Park spans 37.2 square kilometers divided into 41 plots, 32 of which now house operational solar plants transmitting electricity to Egypt's national grid. These plots are owned and operated by different energy companies. IFC provided financing support to 13 projects, and MIGA has active guarantees covering 12 Benban projects, three of which are joint projects with IFC. These three joint projects are Al Subh Solar Power S.A.E., Sunrise Energy S.A.E., and Rising Sun Energy S.A.E., each a Special Purpose Vehicle (SPV) operating a 50 MW solar photovoltaic (PV) power plant within the Benban Solar Park, and all three are subject to this complaint.

In March 2024, CAO received a complaint from an individual formerly employed by a private firm providing site-level security services at the Al Subh Solar Power, Sunrise Energy, and Rising Sun Energy project sites at the Benban Solar Park. The complainant cited labor issues, specifically the non-renewal of his fixed-term contract, alleged unpaid dues, the loss of employment documents, and unfavorable working conditions.

In May 2024, CAO found the complaint eligible and began its assessment. Following CAO’s assessment, the parties agreed to participate in a voluntary CAO-led dispute resolution process. In accordance with the CAO policy, the complaint was transferred to CAO's Dispute Resolution function in November 2024. The Assessment Report is available in English and Arabic.

In June 2025, despite the parties' efforts to resolve the issues raised in the complaint, the dispute resolution process ended without an agreement. The case was transferred to CAO’s Compliance function for appraisal of IFC’s environmental and social (E&S) performance. The Dispute Resolution Conclusion Report is available in English and Arabic.

In February 2026, CAO completed its compliance appraisal and determined that a compliance investigation was not merited. CAO’s appraisal identified preliminary indications of harm related to the manner in which the non-renewal of a fixed-term employment contract was communicated, including uncertainty and distress associated with the sudden loss of employment and income. CAO also identified preliminary indications of harm related to the loss of employment-related documents, which the complainant stated affected his ability to seek new employment. However, CAO did not find sufficient information to establish preliminary indications of harm in relation to allegations concerning unpaid salary, end-of-service compensation, or unfavorable working conditions related to food and water provision. Further, CAO found no preliminary indications of non-compliance by IFC and MIGA with their pre-investment due diligence or supervision obligations. Therefore, no plausible link was established between the alleged harm and potential non-compliance by IFC or MIGA. The Appraisal Report is available in English.