Kenya: Avenue Group-01

Date Filed
20 Oct 2025
Status
Open
Phase
Assessment
Country
Multi-Regional

Case Tracker

Eligibility
August 22, 2025-October 20, 2025
Eligibility
Assessment
Status as of October 20, 2025
Assessment
Dispute Resolution
Compliance
CURRENT Status
Assessment
Status as of October 20, 2025

Complaint Overview

Complainant

Confidential

Concerns

Healthcare practices

Cross-Cutting Issues
Loss of Livelihoods

Project Information

Region
World
Institution
IFC
Name & Number
IFC Project No. 33475
Company
Evercare Health Fund
Sector
Financial Institutions
Category
FI
Commitment

USD $150 million Equity 

Synopsis

Project Overview

The Abraaj Global Health Fund was a private equity fund that invested in healthcare delivery businesses in emerging markets with the aim of improving access to quality healthcare. Following its acquisition by TPG, the fund now operates under the name Evercare Health Fund.

Complaint

In August 2025, CAO received a complaint from a community member raising concerns related to emergency healthcare practices and their potential risks to patient health and safety, particularly in situations involving urgent medical need. The complaint also raises concerns related to the management of social risks in healthcare settings, especially for individuals with limited financial resources, and cited concerns about certain payment and billing practices that allegedly contributed to severe financial hardship and loss of livelihood for the complainant.

Action

In October 2025, CAO found the complaint eligible and began its assessment. 

Status

The case is under assessment. 

Status as of March 11, 2026.

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