IFC has an active project with Bridge International Academies (the “Company”), Africa’s largest chain of low-cost schools. According to IFC, at the time of its investment in 2014, the Company operated 211 schools serving over 57,000 students in Kenya and aims to provide quality education to children from families earning less than US$2 per person per day. The investment was intended to support an increase in the number of schools in Kenya and expansion into three new countries.

In February 2020, CAO received a complaint from a parent of a student enrolled at the Bridge International Academy Kwa Njenga Msq (Bridge), in Kenya, with support from the East Africa Centre for Human Rights (EACHRights), a Kenyan NGO. The complaint concerns an alleged electrocution which occurred at school. 

CAO found the complaint eligible in February 2020 and began an assessment of the complaint. During the assessment, the complainants and the company agreed to engage in a voluntary dialogue process to try to resolve the dispute. CAO’s assessment report is available in English and Kiswahili under "Case Documents" section below this page.