Resources

Reflections from Practice Series 1: Getting Started with Dispute Resolution

01 Jan 2018
CAO_1_GettingStarted-Cover

Work area

Dispute Resolution

Summary

Once parties in dispute agree to a collaborative process to address their concerns, CAO works with them to lay the foundations for an effective dialogue process. "Getting Started with Dispute Resolution" provides an overview of the principles that guide this early phase of a CAO Dispute Resolution process, challenges that may arise, and strategies and tools that CAO employs during this early convening phase.