What is Dispute Resolution? A CAO Explainer
The goal of our dispute resolution process is to address environmental and social issues raised and help identify solutions that meet the interests of all parties involved. Learn more about CAO's...
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Dispute Resolution
Common Ground: A Story of Community-Company Dispute Resolution in Uganda
This short film documents outcomes from a CAO dispute resolution process in Uganda following the displacement of local communities from forest reserves for a commercial timber plantation. Agreements...
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Dispute Resolution
Mongolia: Tripartite Council Video on CAO Mediation Process
This video was produced by the Khanbogd Tripartite Council (TPC) and is about their experience in the CAO mediation process related to the IFC/MIGA-supported Oyu Tolgoi mining project in Mongolia. The...
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Dispute Resolution
Mongolia: New Tripartite Council Video on CAO Mediation Process
This video was produced by the Khanbogd Tripartite Council (TPC) and is about their experience in the CAO mediation process related to the IFC/MIGA-supported Oyu Tolgoi mining project in Mongolia. The...
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Dispute Resolution
Guide for Independent Accountability Mechanisms on Measures to Address the Risk of Reprisals in Complaint Management
This report developed by the Independent Accountability Mechanisms Network (IAMnet) provides guidance and tools for addressing incidents and risks regarding threats and reprisals.
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Dispute Resolution
Guidance Note on Gender-Inclusive Dispute Resolution
This Guidance Note developed by CAO dispute resolution staff, mediators, and gender experts, identifies common challenges in adopting gender-inclusive approaches to dispute resolution and strategies...
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Dispute Resolution