The Benban Solar Park spans 37.2 square kilometers and is divided into 41 plots, 32 of which host operational solar plants operated by different companies near the village of Benban in Egypt. IFC provided financing support to 13 projects, and MIGA has active guarantees covering 12 Benban projects, three of which are joint projects with IFC.

In September 2022, CAO received a complaint submitted by a former employee of the Health and Safety Home (H&SH, subcontractor for Benban Solar Park), citing labor issues, specifically, unjustified dismissal and non-renewal of their contract.

In October 2022, CAO found the complaint eligible and conducted an assessment. During CAO’s assessment, the complainant and the Benban Solar Park representatives agreed to engage in a voluntary CAO dispute resolution process to address the issues raised in the complaint. In accordance with the CAO Policy, the case was transferred to CAO’s Dispute Resolution function. The Assessment Report is available in English and Arabic.

In October 2025, despite the parties' efforts to resolve the issues raised in the complaint, the dispute resolution process ended without agreement. The case was transferred to CAO’s Compliance function for appraisal to determine whether an investigation of IFC’s environmental and social performance is warranted concerning the issues raised in the complaint. The Dispute Resolution Conclusion Report is available in English and Arabic.

In February 2026, CAO completed its compliance appraisal and determined that a compliance investigation was not merited. CAO’s compliance appraisal identified preliminary indications of harm related to the manner in which the non renewal of a fixed term employment contract was communicated and handled, including concerns regarding personal dignity, psychological distress, and potential economic and reputational impacts. However, CAO did not find preliminary indications of harm or potential harm in relation to allegations concerning unpaid compensation, outstanding entitlements, or gaps in employer sponsored health insurance coverage. Further, CAO found no preliminary indications of potential non compliance by IFC or MIGA with their Environmental and Social (E&S) Policies regarding labor and working conditions, supervision, or grievance handling. Therefore, no plausible link was established between the alleged harm and potential non compliance by IFC or MIGA. The Appraisal Report is available in English and Arabic.