IFC has an active project consisting of the development, design, financing, construction, operation and maintenance of the 500MW Zarafshan wind power plant located in the Navoi region of Uzbekistan under the terms of a 25-year Power Purchase Agreement with the JSC National Electric Grid of Uzbekistan (NEGU), the state-owned single buyer and off-taker. The wind power plant will comprise of up to 111 wind turbine generators.

In March 2024, CAO received a complaint submitted by CEE Bankwatch Network on behalf of confidential complainants, raising concerns about: (i) improper turbine placement near threatened bird species' nests; (ii) disregard for a comprehensive nest survey and lack of consultation with local communities or environmental experts; (iii) failure to assess cumulative impacts of other wind projects; (iv) insufficient information on potential impacts and mitigation measures in the ESIA; and (v) lack of due diligence.

In May 2024, CAO found the complaint eligible for assessment. During the assessment, the parties agreed to participate in a dispute resolution process, and the case was transferred to CAO’s Dispute Resolution function in September 2024. The Assessment Report is available in English. 

In December 2024, the parties held their first joint meeting, during which they agreed on the ground rules to guide the engagement. The parties finalized and signed the Agreement on Ground Rules and Framework for Engagement in April 2025.

Over the course of the dispute resolution process, the parties participated in several joint meetings, both virtual and in person, including one joint fieldwork visit. Between October 31 and November 4, 2025, CAO facilitated two virtual meetings during which the parties signed a full and final dispute resolution agreement, and implementation of the agreement began on November 5, 2025. The details of the agreement remain confidential. CAO will monitor implementation for a two-year period, scheduled to conclude at the end of December 2027.