CAO 2017 Annual Report
Our 2017 report highlights landmark agreements reached between communities and companies through CAO dispute resolution processes in Cambodia, Chad, and Mongolia, new compliance investigations in the...
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General
CAO 2016 Annual Report
Our 2016 Annual Report features our work in 24 countries, with 52 cases. This annual report includes the story of impacted communities in Cambodia, where a company in dialogue with local communities...
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General
CAO Grievance Mechanism Toolkit
CAO Grievance Mechanism Toolkit
Grievance Mechanism Toolkit Interactive Website - English
Grievance Mechanism Toolkit Interactive Website - Spanish
Grievance Mechanism Toolkit Interactive Website -...
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Advisory
Building Hope and Health Through Dialogue:
This is the story of how a dispute-resolution process convened by CAO resulted in a company and community working together to solve their issues. It is also the story of what seemed at first to be a...
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Dispute Resolution
Improving IFC's and MIGA's Local Development Impact Reporting at the Project Level
Improving IFC's and MIGA's Local Development Impact Reporting at the Project Level
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Advisory
Advisory Series Lessons from CAO Cases
Advisory Series Lessons from CAO Cases
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Advisory