Our 2015 Annual Report features a full update on CAO's activities over the 2015 fiscal year, including reflections on trends from 15 years of CAO cases. During the 2015 fiscal year, CAO continued to...

The publication documents CAO's dispute resolution work in Uganda to address two complaints from local communities evicted for commercial forestry plantations. Following agreements with the company...

As part of IFC’s ‘In Their Own Words’ podcast series, CAO Dispute Resolution lead Gina Barbieri discusses engaging with communities and the different ways of helping people with Mimi Keita of IFC’s...

This one-page summary reflects the cases handled by CAO during the 2014 fiscal year.

Our 2014 Annual Report features the continued growth in CAO's work. It provides an overview of notable outcomes delivered in FY14, including efforts made to strengthen the dispute resolution capacity...

Our 2013 Annual Report features the continued and steady increase in the number of complaints received, with a 30 percent increase in the cases handled in the last twelve months alone. CAO's Annual...