What is the CAO and How Does it Work?
This two-minute animated video introduces the CAO and explains who we are and how we work.
Bahasa Indonesian version
French version
Spanish version
Arabic version
Russian version
CAO Advisory Memos on Supply Chain Business Opportunities and Risks
CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement
Read More
Advisory
Reflections from Practice Series 1: Getting Started with Dispute Resolution
Once parties in dispute agree to a collaborative process to address their concerns, CAO works with them to lay the foundations for an effective dialogue process. "Getting Started with Dispute...
Read More
Dispute Resolution
Reflections from Practice Series 3: Joint Fact Finding
Development-related conflicts involving disputes of fact occur across all sectors, from mining and agribusiness to infrastructure and manufacturing. Project operators may find themselves in conflict...
Read More
Dispute Resolution
Reflections from Practice Series 2: Representation
Establishing who will participate and who will have decision-making power is a key step in a dispute resolution process. This topic is covered in "Representation" from CAO's new Reflections from...
Read More
Dispute Resolution
Short Film: Building Hope and Health Through Dialogue in Nicaragua
This 10 minute film depicts the positive outcomes of a CAO mediation process in Nicaragua between a large sugar producer, Nicaragua Sugar Estates Ltd (NSEL) and former workers and local community...
Read More