CAO Strategic Priorities FY23-25
Read our Strategic Priorities for Fiscal Years (FY) 2023 to 2025.
In FY22, CAO embarked on a strategic planning process that sought to align CAO activities and resources with the implementation of the...
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General
CAO in Numbers
This report presents facts and trends from over 20 years of CAO’s work in 58 countries. We look at the complaints we have received, how they were handled, and the outcomes realized through CAO...
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Advisory
CAO 2020 Annual Report
Our 2020 Annual Report features our work in 33 countries, including new settlements in Nicaragua, Ukraine and Uzbekistan, the conclusion of cases related to the Chad-Cameroon Pipeline and Oyu Tolgoi...
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General
CAO 2019 Annual Report
Our 2019 Annual Report features outcomes from our dispute resolution, compliance, advisory, and outreach activities throughout the year. Learn about CAO’s casework in 35 countries and explore...
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General
CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement
CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement
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Advisory
Guide for Independent Accountability Mechanisms on Measures to Address the Risk of Reprisals in Complaint Management
This report developed by the Independent Accountability Mechanisms Network (IAMnet) provides guidance and tools for addressing incidents and risks regarding threats and reprisals.
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Dispute Resolution