CAO’s advisory note on The Role Remedy in Dispute Resolution is part of a series that seeks to inform the development of IFC and MIGA’s approach to Remedial Action. Drawing from CAO case experience...

Read our Strategic Priorities for Fiscal Years (FY) 2023 to 2025.

In FY22, CAO embarked on a strategic planning process that sought to align CAO activities and resources with the implementation of the...

This report presents facts and trends from over 20 years of CAO’s work in 58 countries. We look at the complaints we have received, how they were handled, and the outcomes realized through CAO...

In 2012, nomadic herders in Mongolia filed a complaint regarding the impacts of the Oyu Tolgoi mine on land, water, and their traditional livelihoods, with the support of local NGOs. The CAO responded...

Our 2020 Annual Report features our work in 33 countries, including new settlements in Nicaragua, Ukraine and Uzbekistan, the conclusion of cases related to the Chad-Cameroon Pipeline and Oyu Tolgoi...

The goal of our dispute resolution process is to address environmental and social issues raised and help identify solutions that meet the interests of all parties involved. Learn more about CAO's...