This Guidance Note developed by CAO dispute resolution staff, mediators, and gender experts, identifies common challenges in adopting gender-inclusive approaches to dispute resolution and strategies...

Our Annual Report for the fiscal year 2018 features outcomes from our dispute resolution, compliance, advisory, and outreach activities. Learn about our casework in 32 countries, and explore...

CAO Advisory Comments on IFC Draft Good Practice Handbook on Land Acquisition and Involuntary Resettlement

Establishing who will participate and who will have decision-making power is a key step in a dispute resolution process. This topic is covered in "Representation" from CAO's new Reflections from...

Once parties in dispute agree to a collaborative process to address their concerns, CAO works with them to lay the foundations for an effective dialogue process. "Getting Started with Dispute...

Development-related conflicts involving disputes of fact occur across all sectors, from mining and agribusiness to infrastructure and manufacturing. Project operators may find themselves in conflict...